2. Regarding the exclusions copying requests, I see the option for “import/Export” in WFBSA 6.0 which seems to imply that all the settings are exported for the selected group on that server and can be thus imported on another installation. It does not explicitly specify that the exclusions are included and based on others feedback, I will assume that they are not. Can’t the exclusions be added into this export component and stated in the notification information?

3. Fix the MSA issues regarding installation on a Windows 2008 system with UAC enabled. That is an annoyance, and having to lower the security level of the server by disabling UAC is not good for a “security product”. Although some recent experiences with Symantec make Trend look wonderful.

Considering there has been lots of good and interesting suggestions given already, some of which are great ideas. I think it would be appreciated by the community if Trend gave a brief summary response to these requests highlighting what will be considered/implemented and what is to be crossed of as not possible. Understandably we can’t all get what we want, or the product becomes bloated and useless, but I see it is a bit disheartening to the community at large if a lot of feedback is given and no action is taken on that request as evidenced by one of the posts here.

Cheers,
Matt

I ditto the requests for the “Ability to resize the WFBS Security Settings console page to view more columns, remove undesired columns, rearrange columns, and to have these settings SAVED so that I don’t have to re-order them each time I open the console.”

It is insane that when I open the console that the columns I see first are the irrelevant version numbers, and I have to scroll right EVERY TIME to see the information I want, which is number of detections.

Currently you can rearrange the order of the columns to what you want, but the new column order is not saved. Have been asking for this seemingly simple change for AGES, but Trend do not seem to see it as significant.

I was referring to when notifications are sent from WFBS Standard or Advanced because you had not stated originally that it applied to the Services product. I have not used that product, so I don’t have an answer for you.

Gregg

> The ability to change the “from” email address when
> notifications are sent from WFBS can be done now
> from the Preferences > Notifications > Settings tab.

I can’t see that in WFBS Services???

2. I ditto the WFBS console width problems. For some reason, some of the installations require me to scroll back and forth to see all of the information even though there is a lot of unused border space on either side of the table.

3. When you select the automatically exclude options for either domain controllers, Exchange server or Trend Micro folders, it would be really handy for these folders to show up in the list of folder exclusions. It makes it easier to understand exactly which folders are being excluded by enabling those checkboxes.

4. Scriptability. It would be nice to be able to force signature updates and check signature version levels using scripting.

5. Eliminate the “Install driver and reboot” alerts when performing upgrades. They’re a huge nuisance.

6. When changing from using EUQ to the integrated Junk E-mail folder, the Spam Mail folder needs to be deleted. We have seen inconsistent results with this across installations. Some users still have their spam email directed to the Spam Mail folder while others have it directed to the Junk E-mail, even when sharing the same security server.

7. SBS 2008 report integration needs improvement. Some reports show yellow for no apparent reason. It says everything is normal but it still shows yellow. It’s a distracting nuisance each morning when we check reports.

8. Space usage. Space requirements on the security server seem to be increasing exponentially. What’s the deal?

9. TEST UPGRADES. We have tons of problems when upgrading Trend Micro – even when just installing service packs.

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Improve speed. Using Smart Scan KILLS the network.

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Ability to resize the WFBS Security Settings console page to view more columns, remove undesired columns, rearrange columns, and to have these settings SAVED so that I don’t have to re-order them each time I open the console.

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Change their “Active Action” stance from allowing something into the network for two weeks while they investigate its threat level. MANY emails sent back and forth between Laura and I regarding this issue. Basically, Trend is so afraid of a false-positive, that they let in malware for two weeks while they certify if it is a legitimate threat. No wonder their catch rate is so low in real-life networks. Then again, if they adopt my “block executable downloads” suggestions, this point will be moot. I just reviewed my Trend emails, and William Kam said that the “block executable downloads” suggestion got “the positive nod” in early February 2010.

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Move the Vulnerability Assessment out from under Outbreak Defense and give it its own Live Status page item. Make it go yellow if there are **ANY** computers found with **even a single vulnerability** no matter the severity level. William Kam has LONG emails from me regarding this feature’s shortcomings. I can email them to you if desired.

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Ability in WFBS and WFRM to alert ONLY if license **EXCEEDS** 100% of purchased licenses. I keep getting alerts that they are over 80% and I have the box unchecked for that alert.

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Exclude Microsoft Domain Controller folders for ALL scans.

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Add “Disable Firewall and uninstall drivers” to the Security Settings section so it can be applied selectively rather than globally.

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Fix problems with the popup that says “Install driver and reboot” for the firewall driver. It keeps coming up, and I have followed all the articles. Haven’t had time to pursue it further.

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Ability to force scans of individual workstations as well as groups.

The ability to change the “from” email address when notifications are sent from WFBS can be done now from the Preferences > Notifications > Settings tab.

Gregg Hill