Some excellent points but I think you skipped two of the biggest trends.

Firstly cloud computing. In some way shape or form some aspects of customers IT will come from the cloud. It is something that clients big and small should be investigating to determine whether there are business benefits for them. Whether hosted exchange or Live Mesh benefit abound.

Secondly mobility. For more people the phone is becoming the new computer. The ability to stay in touch constantly and access applications both locally and in the cloud is going to mean that sales of smart phones are only going to increase.

Finally I believe that it is also perhaps relevant to ask whether you need all the technology you have? Too often we all get caught up with the gee whiz factor but really is it helping us get things done? Can we learn how to use it better and more efficently. In most cases probably yes. Technology was suppose to make life simple, but is it really?

Thanks
Robert Crane